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We will always keep your data safe. Now that you know, here's why we need it and how we use it.
Last updated: July 16, 2018
This Privacy Policy sets and informs you of how MY DRUMSHOP uses and protects the information you transmit to us, if any, when you use this site accessible from the mydrumshop.com URL (hereinafter referred to as "Site").
Please note that this privacy policy may be amended or supplemented at any time, in particular to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the beginning of this policy. These modifications engage the User as soon as they are posted online. It is therefore appropriate that the User consults regularly this policy of confidentiality and use of cookies to learn about any changes.
Identity of the controller
The controller is the company MPROSHOP which publishes this MYDRUMSHOP Website mydrumshop.com, whose registered office is located at 32 route de la Grange, 17920 Breuillet. Such. : +33 (0) 546963862
Personal data
We may collect your data when you visit the Site that uses cookies, you create an account on the Site, you buy our products, you subscribe to our newsletters. We process your data in order to offer you the most fluid and relevant navigation experience possible on the Site, process your orders, communicate with you and manage the after-sales service.
Purpose of processing your data
The purpose of this processing is to manage customer relations, after-sales service (SAV), customer relationship management via social networks, marketing actions management / commercial prospecting related to the use of the Site, the management of transportation and deliveries resulting from sales and payment management of orders.
Recipients of your data
We do not share your Data with external third parties except in the following specific circumstances: bank transactions (eg banks, payment service providers), after-sales service (eg repair centers) and product delivery (ex : carriers).
Your personal information will not be sold, exchanged, transferred, or given to another company for any reason, without your consent, beyond what is necessary in the circumstances above.
Data retention
We keep your data only when you are a customer. If you have not logged in to our site for 3 years, we will remove your information from our systems. If you no longer wish to be a customer, you can also contact our customer service and ask to delete any information we have about you.
For customers and orders, the data are kept in current archives for 5 years from the end of the use of the customer's orders or the end of the commercial relationship, and in intermediate archives for 5 years from the end from conservation to current archives.
Classifieds Ads service
In the case of a purchase of a used article via the system of classifieds ads, MyDrumshop will communicate your address of delivery, mail and telephone so that the seller can make the delivery in the best conditions. The seller has the obligation not to use for other purposes this information and keep it strictly confidential.
How to exercise your rights
You have the option of accessing the Personal Information that concerns you via your customer account. You will find on this space the possibility to download all the informations about you and also the possibility of asking for the total suppression of your personal data.
For all inquiries
Cookies
On the occasion of the consultation of a website we may be led, subject to your choice, to deposit on your device (computer, smartphone, tablet) through your browser, a text file. This text file is a cookie. It will allow MyDrumShop, during the period of validity or registration of the cookie, to identify your terminal during your next visits. Only the issuer of a cookie may read or modify the information contained in this cookie.
Cookies are of different natures:
• cookies essential for browsing our site, including the proper execution of the order process
• "Analytics and Customization" cookies
• cookies issued by third-party applications integrated to our site (facebook for example)
To manage cookies, you can use a tool on your browser like "Ghostery"
Security measures
We are committed to implementing appropriate technical and organizational measures to ensure a level of security appropriate to the risk to the rights and freedoms of individuals in the processing of your data. These measures are defined taking into account the state of knowledge, the methods of implementation
We are always happy to have feedback from our customers, so do not hesitate to contact us via the link 'contact us' at the top left of each page :)/p>