30-day Money Back Guarantee

Sometimes, even after hours of intense thinking and searching for the perfect instrument or accessory, one can make a mistake (the Drummer may be the most perfect musician, he can in rare cases fail). It can also happen that you are not necessarily available right away, when you receive your order to take the time to discover the carefully chosen product and take it in hand.

This is why on My DrumShop we offer you the time to take your time to discover your material after reception!

You have 30 days from receipt of your order to return your equipment to us without discussion. Some conditions still apply: products on special order or made to measure do not benefit from this guarantee. Similarly, consumables (such as chopsticks) are not covered. And last thing: the items you are returning must be in their original new condition, without signs of wear and with their original packaging intact and protected in a transport box; in short, suitable for resale.

Best price guaranteed on all our products

The entire My DrumShop team works daily to offer you the best price on all your products. But if despite all our efforts you manage to find a lower price elsewhere: we offer a match or refund on all products sold or shipped by My DrumShop.

Price Matching - Found a better price before your purchase?
The product must be strictly the same and the comparison is made with delivery charges included.
Contact us and send us the link of the offer> We will send you a promo code valid for 72 hours.

Refund the difference - Found a better price after your purchase?
The product must be strictly the same and the comparison is made with delivery charges included.
Contact us and send us the link of the offer> We will send you a promo code valid for 6 months on a future order.

3 year warranty

The legal warranty is when we replace or repair for free during the 2 years the product purchased from us and broken down or presenting a defect when you have used it normally (I see some metal beaters looking at their broken sticks with a thoughtful air ... we said 'normally')

And to play for another year with complete peace of mind, we are extending this guarantee by one year!

My DrumShop makes the difference in how the warranty works. You are not left in the hands of a technical center; we act as the intermediary between you and the manufacturer to present the problem as well as possible and quickly validate the warranty. We will discuss with you to make travel only the element incriminated in the failure. In short, we are at your side so that you can re-play as quickly as possible. We detail everything here.

Specialist and enthusiasts

From the accountant to the shipping team for your dear packages; My DrumShop is pure passion!

Our philosophy is that selling a musical instrument is not just sending a box: it is knowing the reason for its design, the history of the brand, its characteristics, the way it will sound or behave. ... In short, it's all that makes the DNA of a musical instrument, whether acoustic or electronic.

To put you in the little secrets, when some weekends we get together with colleagues around a good beer, we always manage to debate the ideal number of folds of a skin according to the style of music!

In short, for all your questions our team is at your disposal to discuss and discuss your passion, which is also ours.

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